
Updated October 23, 2026
Shopping in Japan from November 1, 2026? You will pay the tax-inclusive price at participating tax-free shops, then receive a refund after customs confirms that you are taking the goods out of Japan.
The most important departure-day rule: complete the tax-free procedure before checking in baggage containing your purchases. Customs confirmation and payment of your refund are separate steps.
What Changes on November 1?
The new rules apply to purchases made on or after November 1, 2026, regardless of when you arrive in Japan.
Through October 31:
- Receive the tax exemption at purchase.
- General goods and consumables are treated separately.
- Special packaging is required for consumables.
From November 1:
- Pay the tax-inclusive price, then receive a refund after departure customs confirmation.
- General goods and consumables fall under one category.
- Special packaging is no longer required, but consumables used in Japan do not qualify for a refund.
Sources: Japan Customs and National Tax Agency.
How Much Do You Need to Spend?
Eligible purchases must total at least ¥5,000 before tax at the same tax-free shop on the same day.
You must take the goods out of Japan in your personal baggage. Gold and platinum bullion and goods already exempt from consumption tax are excluded. (customs.go.jp)
Before paying, ask the shop to confirm your eligibility and explain its refund arrangements.
How to Get Your Refund: Step by Step
1. Complete the Store’s Tax-Free Purchase Procedure
Present your passport and any required eligibility documents. Pay the tax-inclusive price and follow the shop’s instructions.
Ask how and when the refund will be paid. The refund comes from the shop or its appointed service provider, so arrangements can differ. (mlit.go.jp)
2. Keep Your Purchases and Receipts Together
Pack so that you can present your tax-free goods if requested.
Every item on a purchase record matters. If even one item from a receipt is missing at departure, all goods on that receipt become ineligible for the refund. (japan.travel)
3. Complete Customs Confirmation Before Baggage Check-In
At your departure airport or seaport, use a tax-free procedure terminal and present your passport.
- Green result: No physical inspection is required; customs confirmation is complete.
- Red result: Take your purchases to the designated customs inspection area.
Complete any required inspection before handing over baggage containing the goods. (japan.travel)
4. Receive the Refund Through the Shop’s Process
Customs confirms that the goods are leaving Japan. The retailer or its refund provider handles payment.
Do not assume that completing the airport procedure means you will immediately receive cash. Confirm payment details with the shop when purchasing. (mlit.go.jp)
Can You Eat the Snacks or Use the Cosmetics?
Consumables eaten or used in Japan do not qualify for a refund. Removing the special packaging requirement does not remove the requirement to export the goods.
Buy items for use during your stay separately from purchases intended for a tax refund. This helps keep your refund purchases intact and easy to identify. (customs.go.jp, japan.travel)
What Is the 90-Day Deadline?
You must complete departure customs confirmation within 90 days of purchase.
The National Tax Agency counts from the day after purchase. Its example: goods purchased on November 1 must receive customs confirmation by January 30 of the following year. (nta.go.jp)
Can You Use Visit Japan Web?
Japan Customs lists Visit Japan Web as an alternative to the airport kiosk at Narita, Haneda, Kansai, Chubu Centrair, Fukuoka, New Chitose, and Naha.
You must use the designated departure-lobby area and dedicated Wi-Fi network. Prepare Visit Japan Web beforehand; use the kiosk if you cannot complete the online procedure. (customs.go.jp)
What If You Have a Domestic Connection?
Complete the procedure at the airport where your international flight leaves Japan.
If your purchases will be checked through from a domestic airport, ask your airline in advance how to keep them available for customs confirmation at your international departure airport. (mlit.go.jp, japan.travel)
Before Leaving for the Airport
- Keep your passport, receipts, and purchases accessible.
- Check the location of the tax-free procedure area.
- Allow time for a possible inspection.
- Complete confirmation before checking baggage containing your purchases.
- Keep the shop’s refund instructions until payment arrives.
Official Guidance
- Japan Customs: Tax Exemption and Refund Program
- Japan Tourism Agency: New Tax-Free Shopping System
- JNTO: Guide to the New System
Information checked on October 23, 2026. Confirm airport procedures and refund arrangements before traveling.

